@extends('layouts.user_type.guest')
@section('header_title', __('تیکت ها'))
@push('extra_css')
    <link rel="stylesheet" href="{{url('/')}}/assets/css/style.css">
    <link rel="stylesheet" href="{{url('/')}}/assets/css/responsive.css">
@endpush
@section('content')

    <div class="container mt-5">
        <br>
        <br>
        {{ view('user.user_menu') }}


        <div class="container py-4">
            @php
                $statusClasses = [
                    'open' => 'bg-success',
                    'answered' => 'bg-info text-dark',
                    'pending' => 'bg-warning text-dark',
                    'closed' => 'bg-secondary',
                ];

                $priorityClasses = [
                    'low' => 'bg-secondary',
                    'medium' => 'bg-primary',
                    'high' => 'bg-warning text-dark',
                    'urgent' => 'bg-danger',
                ];
            @endphp

            <div class="d-flex flex-column flex-md-row justify-content-between align-items-md-start gap-3 mb-4">
                <div>
                    <h2 class="fw-bold mb-2">{{ $ticket->title }}</h2>

                    <div class="d-flex flex-wrap gap-2">
                <span class="badge {{ $statusClasses[$ticket->status] ?? 'bg-secondary' }}">
                    {{ __('وضعیت') }}: {{ __($ticket->status) }}
                </span>

                        <span class="badge {{ $priorityClasses[$ticket->priority] ?? 'bg-primary' }}">
                    {{ __('اولویت') }}: {{ __($ticket->priority) }}
                </span>

                        @if($ticket->department)
                            <span class="badge bg-light text-dark border">
                        {{ __('دپارتمان') }}: {{ __($ticket->department) }}
                    </span>
                        @endif
                    </div>
                </div>

                <a href="{{ localized_route('user.tickets.index') }}" class="btn btn-light border">
                    {{ __('بازگشت به لیست') }}
                </a>
            </div>

            @if(session('success'))
                <div class="alert alert-success">{{ session('success') }}</div>
            @endif

            <div class="card border-0 shadow-sm mb-4 bg-2">
                <div class="card-header fw-bold">
                    {{ __('گفت‌وگو') }}
                </div>

                <div class="card-body">
                    @foreach($ticket->replies as $reply)
                        <div class="d-flex mb-4 {{ $reply->is_admin ? 'justify-content-start' : 'justify-content-end' }}">
                            <div class="p-3 rounded-4 shadow-sm {{ $reply->is_admin ? 'bg-light' : 'bg-primary bg-opacity-50 text-white' }}"
                                 style="max-width: 760px; width: fit-content;">

                                <div class="d-flex justify-content-between gap-3 mb-2">
                                    <strong>
                                        {{ $reply->is_admin ? __('پشتیبانی') : $reply->user->name }}
                                    </strong>

                                    <small class="{{ $reply->is_admin ? 'text-muted' : 'text-white-50' }}">
                                        {{ $reply->created_at->format('Y/m/d H:i') }}
                                    </small>
                                </div>

                                <div style="white-space: pre-line;">{{ $reply->message }}</div>
                            </div>
                        </div>
                    @endforeach
                </div>
            </div>


            @if($ticket->status !== 'closed')
                <h5 class="fw-bold mb-3">{{ __('ارسال پاسخ') }}</h5>

                <form method="POST" action="{{ localized_route('user.tickets.reply', $ticket) }}">
                    @csrf
                    <div class="comment-form comment-text">
                    <textarea
                        autocomplete="off"
                        name="message"
                        rows="5"
                        class="form-control"
                        placeholder="{{ __('پاسخ خود را بنویسید...') }}"
                        required
                    >{{ old('message') }}</textarea>

                        @error('message')
                        <div class="text-danger small mt-1">{{ $message }}</div>
                        @enderror
                    </div>

                    <button type="submit" class="btn btn-primary px-4">
                        {{ __('ارسال پاسخ') }}
                    </button>
                </form>

                <form method="POST" action="{{ localized_route('user.tickets.close', $ticket) }}" class="mt-3 text-start">
                    @csrf
                    <button type="submit" class="btn btn-outline-danger">
                        {{ __('بستن تیکت') }}
                    </button>
                </form>

            @else
                <div class="alert alert-secondary">
                    {{ __('این تیکت بسته شده است و امکان ارسال پاسخ جدید وجود ندارد.') }}
                </div>
            @endif
        </div>
    </div>

@endsection