@extends('layouts.user_type.auth') @section('header_title', __('تیکت: :title', ['title' => $ticket->title ?? ''])) @section('content')
@php $statusClasses = [ 'open' => 'bg-success', 'answered' => 'bg-info text-dark', 'pending' => 'bg-warning text-dark', 'closed' => 'bg-secondary', ]; $priorityClasses = [ 'low' => 'bg-secondary', 'medium' => 'bg-primary', 'high' => 'bg-warning text-dark', 'urgent' => 'bg-danger', ]; $statusLabel = __('ticket.status.' . $ticket->status); $priorityLabel = __('ticket.priority.' . $ticket->priority); @endphp

{{ $ticket->title }}

{{ __('وضعیت: :status', ['status' => $statusLabel]) }} {{ __('اولویت: :priority', ['priority' => $priorityLabel]) }} @if($ticket->department) {{ __('دپارتمان: :department', ['department' => $ticket->department]) }} @endif
{{ __('بازگشت') }}
@if(session('success'))
{{ session('success') }}
@endif
{{ __('مکالمات تیکت') }}
@foreach($ticket->replies as $reply)
{{ $reply->is_admin ? __('ادمین') : $reply->user->name }} {{ $reply->created_at->format('Y/m/d H:i') }}
{{ $reply->message }}
@endforeach
@if($ticket->status !== 'closed')
{{ __('پاسخ ادمین') }}
@csrf
@error('message')
{{ $message }}
@enderror
@else
{{ __('این تیکت بسته شده است.') }}
@endif
{{ __('اطلاعات کاربر') }}
{{ __('نام') }}
{{ $ticket->user->fname }} {{ $ticket->user->lname }}
{{ __('ایمیل') }}
{{ $ticket->user->email }}
{{ __('تاریخ ثبت') }}
{{ $ticket->created_at->format('Y/m/d H:i') }}
{{ __('تغییر وضعیت') }}
@csrf @method('PATCH')
@endsection